Each year, 16 million people in the United States dial 211 for help with basic needs like food and shelter or emergency services. 211 Counts is the first tool to provide real-time, searchable and visual presentations of data from 211 call centers across the nation. Using 211 Counts, you’ll find a snapshot of community-specific needs displayed by ZIP code, region or call center as recently as yesterday, enabling you to easily check trends, make comparisons and share information. 211 Counts works with your local 211 to share this information with community leaders and service agencies.
If you have additional questions or concerns, please email our Director of Hotline Programs or call Helpline 211.